Is your Clients demanding High Technical Support through Tickets?
With Lesser Number of customers, yet 24/7 Proactive Ticket Support.
Our support professionals will answer tickets on your help desk. Under your Business Name, our support experts will provide Day-and-Night Ticket Support ensuring no hindrance caused to your Business Growth.
Our Per Ticket Support Service is specifically devised to Support Helpdesk Support with Unlimited servers and in this service the support is charged based on the number of Tickets and not the Number of servers you retain. We absolutely maintain the anonymity of the support being provided by us. Professional Support to your clients will be by WeboDesk, under your Brand Name.
AVAIL TOP-NOTCH SUPPORT WITH PER TICKET SUPPORT PLANS!
| Support Methods |
300 Tickets Pack |
500 Tickets Pack |
1000 Tickets Pack |
|---|---|---|---|
| 24/7 Support Coverage | 24/7 | 24/7 | 24/7 |
| Helpdesk Support | |||
| Level1(L1) Support | |||
| Level2(L2) Support | |||
| Level3(L3) Support | |||
| Server Monitoring | |||
| Domains Per Server | Unlimited | Unlimited | Unlimited |
| Support Tickets Handling | Limited* | Limited* | Limited* |
| Total Servers Handled | Unlimited | Unlimited | Unlimited |
| 1st Response Time | 30 Min | 30 Min | 30 Min |
| Average Resolution Time | 6 Hours* | 6 Hours* | 6 Hours* |
| White Label Support | |||
| Certified Engineers | |||
| Pre-Sales Support | |||
| Billing Support | |||
| Technical Methods Covered | |||
| Server Administration | |||
| Cloud Administration | |||
| Virtualization Administration | |||
| Control Panel Administration | |||
| Server Setup | |||
| Server Update | |||
| Server Hardening | |||
| Server Optimization | |||
| Server Migration | |||
| Security Audit | |||
| Data Center Escalation | |||
| Shell/Bash Scripting | |||
| Automation | |||
| Dev-ops | |||
| Research & Development | |||
| Backup Management | |||
| Disaster Recovery | |||
| Exclusive Features | |||
| Exclusive NOC Team | |||
| Exclusive SLA Team | |||
| Exclusive QA Team | |||
| Premium Support Features | |||
| Dedicated Phone Support | |||
| Dedicated Skype Chat Room | |||
| Expect An Expert Call | |||
| Chat Support | |||
| Phone Support | |||
| $ 4.00 /Ticket | $ 3.00 /Ticket | $ 2.00 /Ticket | |
| Purchase Now! | Purchase Now! | Purchase Now! |
Savvy the Prime Features of Per Ticket Support!
Anonymous Support
We manage tickets on your Helpdesk for 24 hours and 7 days a week, under your brand name to your customers.
High Level Support
Per ticket support service includes the provision L1, L2 and L3 level support and managing of L1, L2 and L3 tickets.
Reclaim
Not satisfied with our support service? Get your money back, with our 7 days Moneyback Policy.
Plugins and Software Installation
Per ticket support includes installation of 3rd Party Softwares and control panel plugins per ticket.
Intrusion Recovery
We help you Recover Your Data, if lost due to any issues. Also server hardening, firewall security and lot more is provided.
Quality Analysis
WeboDesk carries out Monthly Quality Review, to inspect the quality of services and support being provided to you and your customers.
Complete cPanel Server Automation
With Reduce Administration & Increase Productivity you get Best Return on Investment, We offer a Comprehensive suite of Linux Server Technology.
cPanel Certified Professionals
Advanced Server Setups done by cPanel Certified Professionals
- Server Planning & Deployment.
- Remote OS Installation via KVM, iLO, etc.
- Disk Partitioning, Disk Slicing.
- cPanel Installation Configuration.
- DNS Setup Configuration.
- Services Configuration & Implementation.
- Software Installations & Upgradations.
- Cluster Configurations.
- Mail Server Setup & Configurations(EXIM).
- Database Server Setup
- Basic Database Administration
- SSL Configuration & Installation.
- Backup Planning for Disaster Recovery.
- Installation & Optimizing Firewall.
Performance Tuning & Optimization
Our Tech Support team provides Round-the-clock Server Administration for Server Configuration, Deployment, Monitoring, Optimization and Best Security that wraps us up into a single stop Successful provider.
- Server Hardware Analysis.
- Server Software Analysis.
- System Health Tweaks.
- Load Management.
- Optimizing Web Server Performance.
- Reverse Proxy Server Optimization.
- Apache, Nginx Optimization.
- Litespeed Tweaks.
- PHP Optimization.
- Cache Software’s.
- MySQL Optimization.
- Website Speed Improvements tips.
- Log Management.
Smart Server Migration & Quick Response Time
Be it new or existing migrations, Our team performs smart and quick migrations with backup and database restorations from secondary backup disks.
- Superfluous cPanel to cPanel Migration capabilities with WHM Transfer.
- cPanel crash Drive Recovery.
- Server to Server Migration with rsync Command.
- Full cPanel Server Restoration.
- Migration Data limitation of 100GB only.
- Additional Charges applied for Migrations above 100GB.
- Root Access mandatory for Migrations.
- Extra Migration Support(Paid)*
- cPanel Reseller Migration to cPanel server.
- Cross-Platform Migrations like plesk to cPanel, cPanel to plesk, etc.
- Within 60 minute initial Response for Support Tickets.
- 24-hours Resolution Time Assured.
There is No Setup Fee, No Term Contract, No Hidden Fees with 15 Days Money Back Guarantee, You can’t go wrong here. Its simply FAST Support with complete value for money. The Best Deal comes here with 20% Discounts for additional cPanel servers, All you need to do is contact our sales department at [email protected] for the PROMO CODE.
Let Us know Your Queries..!
FAQs
- i. Good Response Time
- ii. Quality support.
- iii. Efficient Client Handling