Looking for High Quality Outsource Helpdesk Management?
Exclusive Dedicated Team Available Day-and-Night to Administer your online Visibility.
You can completely rely on our Expert Support, as you will be provided with a Dedicated Team of Web Experts, Dedicated to server you with Best Quality and Feasible Solution, whenever required.
We mainly focus to Absolutely Manage your Support Tasks and Offer useful solutions to your Potential Clients, as well ensure the retainment of your clients. WeboDesk Monitors and Supports your Server Management, Control Panel Management, Enterprise Solution, Virtualization Management and lot more. Our well refined and defined support is viable and preferred by big enterprises, as well the upcoming Businesses yearning to uproar the industry.
Customizable and Up to Par Dedicated Support Plans !
| Support Methods |
Standard D1 Team |
Enterprise D2 Team |
|---|---|---|
| 24/7 Support Coverage | 4 Techs, 1 Team Mgr. | 6 Techs, 1 Team Mgr. |
| Helpdesk Support | ||
| Level1(L1) Support | ||
| Level2(L2) Support | ||
| Level3(L3) Support | ||
| Server Monitoring | ||
| Emergency Escalations | ||
| Support Tickets Handling | Unlimited | Unlimited |
| Total Servers Handled | Unlimited | Unlimited |
| 1st Response Time | 15 Min | 15 Min |
| Average Resolution Time | 3 Hours* | 3 Hours* |
| Complete Support Management | ||
| White Label Support | ||
| Certified Engineers | ||
| Pre-Sales Support | ||
| Billing Support | ||
| Technical Methods Covered | ||
| Server Administration | ||
| Cloud Administration | ||
| Virtualization Administration | ||
| Control Panel Administration | ||
| Server Setup | ||
| Server Update | ||
| Server Hardening | ||
| Server Optimization | ||
| Server Migration | ||
| Security Audit | ||
| Data Center Escalation | ||
| Shell/Bash Scripting | ||
| Automation | ||
| Dev-ops | ||
| Research & Development | ||
| Backup Management | ||
| Disaster Recovery | ||
| Exclusive Features | ||
| Exclusive NOC Team | ||
| Exclusive SLA Team | ||
| Exclusive QA Team | ||
| Premium Support Features | ||
| Dedicated Phone Support | ||
| Dedicated Skype Chat Room | ||
| Expect An Expert Call | ||
| Chat Support | ||
| Phone Support | ||
| $ 3299.00 /Month | $ 5999.00 /Month | |
| Purchase Now! | Purchase Now! |
Know What Features Makes Us the Best Outsourced Support Providers!
Certified Support Experts
Get your issues resolved by our Certified Web Experts, Available 24/7 to serve with useful solution, on time.
Comprehensive Support
We are up to provide you L1, L2 and L3 Support, for complete management of your business.
Ticket Resolution
Our experts will resolve all the tickets raised by you, with Minimum Response Time.
Advance Sales Support
WeboDesk assists you to manage Pre-Sales Support helpdesk, to serve customers with service query solutions.
Customizable Plans
You can demand for Tailor-made Support plans, suiting to your business requirements.
White Label Service
WeboDesk maintains transparency in providing support to your business, as our helpdesk management is White Label.
Complete cPanel Server Automation
With Reduce Administration & Increase Productivity you get Best Return on Investment, We offer a Comprehensive suite of Linux Server Technology.
cPanel Certified Professionals
Advanced Server Setups done by cPanel Certified Professionals
- Server Planning & Deployment.
- Remote OS Installation via KVM, iLO, etc.
- Disk Partitioning, Disk Slicing.
- cPanel Installation Configuration.
- DNS Setup Configuration.
- Services Configuration & Implementation.
- Software Installations & Upgradations.
- Cluster Configurations.
- Mail Server Setup & Configurations(EXIM).
- Database Server Setup
- Basic Database Administration
- SSL Configuration & Installation.
- Backup Planning for Disaster Recovery.
- Installation & Optimizing Firewall.
Performance Tuning & Optimization
Our Tech Support team provides Round-the-clock Server Administration for Server Configuration, Deployment, Monitoring, Optimization and Best Security that wraps us up into a single stop Successful provider.
- Server Hardware Analysis.
- Server Software Analysis.
- System Health Tweaks.
- Load Management.
- Optimizing Web Server Performance.
- Reverse Proxy Server Optimization.
- Apache, Nginx Optimization.
- Litespeed Tweaks.
- PHP Optimization.
- Cache Software’s.
- MySQL Optimization.
- Website Speed Improvements tips.
- Log Management.
Smart Server Migration & Quick Response Time
Be it new or existing migrations, Our team performs smart and quick migrations with backup and database restorations from secondary backup disks.
- Superfluous cPanel to cPanel Migration capabilities with WHM Transfer.
- cPanel crash Drive Recovery.
- Server to Server Migration with rsync Command.
- Full cPanel Server Restoration.
- Migration Data limitation of 100GB only.
- Additional Charges applied for Migrations above 100GB.
- Root Access mandatory for Migrations.
- Extra Migration Support(Paid)*
- cPanel Reseller Migration to cPanel server.
- Cross-Platform Migrations like plesk to cPanel, cPanel to plesk, etc.
- Within 60 minute initial Response for Support Tickets.
- 24-hours Resolution Time Assured.
There is No Setup Fee, No Term Contract, No Hidden Fees with 15 Days Money Back Guarantee, You can’t go wrong here. Its simply FAST Support with complete value for money. The Best Deal comes here with 20% Discounts for additional cPanel servers, All you need to do is contact our sales department at [email protected] for the PROMO CODE.
Let Us know Your Queries..!
FAQs
- i. Knowledge of Your Organization – A dedicated team is specially selected to match your needs.
- ii. Dedicated Manager – We always appoint a dedicated team manager. He works with you to guarantee you receive a team with skills suitable to your need.
- iii. Knowledge Sharing – We hire staff with diverse technological experience so that you receive the advantage of variety of knowledge for your projects
- iv. Attention to Detail – our enthusiastic spirit and attention to details allow us to add great value to businesses of all kinds, from start-ups to larger companies
- v. Response Time – Dedicated team has a High Response Time. Customers get their issues resolved or queries answered in a limited time-frame.