FEATURE-RICH ASSEMBLE OWN TEAM PLANS!
| Support
Methods |
L1 Tech |
L2 Tech |
L3 Tech |
Team Manager |
|---|---|---|---|---|
| Support Coverage(Min. 4 Techs) | 24/7 | 24/7 | 24/7 | 24/7 |
| Helpdesk Support | ||||
| Level1(L1) Support | ||||
| Level2(L2) Support | ||||
| Level3(L3) Support | ||||
| Server Monitoring | ||||
| Emergency Escalations | ||||
| Support Tickets Handling | Unlimited | Unlimited | Unlimited | Unlimited |
| Total Servers Handled | Unlimited | Unlimited | Unlimited | Unlimited |
| 1st Response Time | As per SLA | As per SLA | As per SLA | As per SLA |
| Average Resolution Time | As per SLA | As per SLA | As per SLA | As per SLA |
| Complete Support Management | ||||
| White Label Support | ||||
| Certified Engineers | ||||
| Pre-Sales Support | ||||
| Billing Support | ||||
| Technical Methods Covered | ||||
| Server Administration | ||||
| Cloud Administration | ||||
| Virtualization Administration | ||||
| Control Panel Administration | ||||
| Server Setup | ||||
| Server Update | ||||
| Server Hardening | ||||
| Server Optimization | ||||
| Server Migration | ||||
| Security Audit | ||||
| Data Center Escalation | ||||
| Shell/Bash Scripting | ||||
| Automation | ||||
| Dev-ops | ||||
| Research & Development | ||||
| Backup Management | ||||
| Disaster Recovery | ||||
| Exclusive Features | ||||
| Exclusive NOC Team | ||||
| Exclusive SLA Team | ||||
| Exclusive QA Team | ||||
| Premium Support Features | ||||
| Dedicated Phone Support | ||||
| Dedicated Skype Chat Room | ||||
| Expect An Expert Call | ||||
| Chat Support | ||||
| Phone Support | ||||
| $ 399.00 /Month. | $ 699.00 /Month. | $ 899.00 /Month. | $ 999.00 /Month. | |
| Purchase Now! | Purchase Now! | Purchase Now! | Purchase Now! |