Semi – Dedicated Support

Relentless Experts Support, Because Your Business is Worth It!

Get 24/7 Effective Solutions at very Affordable Prices!

Now $1999.00 Only.

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Reduce the Business ROI by Outsourcing Semi-Dedicated Team.

Experience the traits of Dedicated Team Support service at the Cost of Shared Support.

The dedicated support team is responsible to server more than one client, as this team is liable to support across clients, based on the plans chosen by the clients. Splitting of support is Cost Effective, but Complete Support Time is not dedicated to specific client.

Semi-Dedicated support is apt to the clients who need Top Priority Support, compared to the Shared Support Service. At WeboDesk, get Highest level of support by Certified Tech Savvies with Least Response Time.

Semi-Dedicated Support


Support Methods Standard SD1 Team
Enterprise SD2 Team
24/7 Support Coverage3 Techs, 1 Team Mgr.4 Techs, 1 Team Mgr.
Helpdesk Support
Level1(L1) Support
Level2(L2) Support
Level3(L3) Support
Server Monitoring
Emergency Escalations
Support Tickets HandlingUnlimitedUnlimited
Total Servers HandledUnlimitedUnlimited
1st Response Time20 Min20 Min
Average Resolution Time6 Hours*6 Hours*
Complete Support Management
White Label Support
Certified Engineers
Pre-Sales Support
Billing Support
Technical Methods Covered
Server Administration
Cloud Administration
Virtualization Administration
Control Panel Administration
Server Setup
Server Update
Server Hardening
Server Optimization
Server Migration
Security Audit
Data Center Escalation
Shell/Bash Scripting
Research & Development
Backup Management
Disaster Recovery
Exclusive Features
Exclusive NOC Team
Exclusive SLA Team
Exclusive QA Team
Premium Support Features
Dedicated Phone Support
Dedicated Skype Chat Room
Expect An Expert Call
Chat Support
Phone Support
$ 1999.00 /Month.$ 3899.00 /Month.
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Semi-Dedicated Support - Features

Dedicated Attributes of Semi-Dedicated Support!

Backup Assistance

With this support mode, you will gain Backup Management Assistance by our Semi-Dedicated support team.

Infrastructure Management

Have peace of mind about Server Infrastructure Maintenance, as we are responsible to maintain and manage complete server infrastructure.

Billing Support

As sales and billing must be handled carefully, our support team is Available 24/7 to serve specifically sales and billing support.

Server Monitoring

Every plan of Semi-Dedicated support is furnished with server monitoring service. Our experts are up to serve Server Monitoring Service.

Quick Fix

We provide security solutions to secure your server from malicious attacks and regain data through Data Recovery Assistance.

Disaster Recovery

Have no worries about your work, because we are Available 24/7 to restore your work if data is lost due to the disaster.

Let Us know Your Queries..!


    Ans: A team of dedicated members will be shared among not more than 5 customers.

    Ans: A semi-dedicated team will offer the same features like a dedicated one. As it is shared, the semi-dedicated team is more Cost-Effective than a dedicated team.

    Ans: WeboDesk offers the following features:
    • i.Knowledge of Your Organization – A dedicated team is specially selected to match your needs.
    • ii. Dedicated Manager – We always appoint a dedicated team manager. He works with you to guarantee you receive a team with skills suitable to your need.
    • iii.Knowledge Sharing – We hire staff with diverse technological experience so that you receive the advantage of variety of knowledge for your projects
    • iv.Attention to Detail – our enthusiastic spirit and attention to details allow us to add great value to businesses of all kinds, from start-ups to larger companies