Looking for White-label Shared Team Support to oversee your Business Support?
From Level 1 Tickets to Level 3 Tickets, Get Best HelpDesk Support.
At WeboDesk, you will get very Affordable Support Service with NO Compromise to Quality of Support Service.
Shared support service is specially designed for Small-Scale and Start-up Businesses, having Low Budget Restriction. Accordingly, the Shared Support is most preferred by clients with New Business and in need of Outsourced Support. Our Shared Team consisting of Level 3 Support experts, is Efficient enough to handle multiple clients without causing any compromise to the Quality of service provided.
MOST AFFORDABLE SHARED SUPPORT PLANS!
| Support Methods |
Standard ST1 Team |
Enterprise ST2 Team |
|---|---|---|
| 24/7 Support Coverage | 3 Techs, 1 A/c Mgr. | 4 Techs, 1 A/c Mgr. |
| Helpdesk Support | ||
| Level1(L1) Support | ||
| Level2(L2) Support | ||
| Level3(L3) Support | ||
| Server Monitoring | ||
| Emergency Escalations | ||
| Support Tickets Handling | Unlimited | Unlimited |
| Total Servers Handled | Unlimited | Unlimited |
| 1st Response Time | 30 Min | 30 Min |
| Average Resolution Time | 8 Hours* | 8 Hours* |
| Complete Support Management | ||
| White Label Support | ||
| Certified Engineers | ||
| Pre-Sales Support | ||
| Billing Support | ||
| Technical Methods Covered | ||
| Server Administration | ||
| Cloud Administration | ||
| Virtualization Administration | ||
| Control Panel Administration | ||
| Server Setup | ||
| Server Update | ||
| Server Hardening | ||
| Server Optimization | ||
| Server Migration | ||
| Security Audit | ||
| Data Center Escalation | ||
| Shell/Bash Scripting | ||
| Automation | ||
| Dev-ops | ||
| Research & Development | ||
| Backup Management | ||
| Disaster Recovery | ||
| Exclusive Features | ||
| Exclusive NOC Team | ||
| Exclusive SLA Team | ||
| Exclusive QA Team | ||
| Premium Support Features | ||
| Dedicated Phone Support | ||
| Dedicated Skype Chat Room | ||
| Expect An Expert Call | ||
| Chat Support | ||
| Phone Support | ||
| $ 1299.00 /Month. | $ 2499.00 /Month. | |
| Purchase Now! | Purchase Now! |
Premium Features of Shared Support!
Cost-Effective Service
Shared support is the most Affordable, as single team is responsible to serve multiple clients and resources are shared among multiple servers.
Server Monitoring
Our Shared support team will take care of your server, through Server MonitoringInterminably.
High Level Support
WeboDesk offers L1, L2 and L3 support, to deal with every issue faced by your server.
Migration Assistance
Our Shared Support teams experts will assist you in migration and setting up of your account.
Free Set Up
At WeboDesk, the new account holders will not be charged any fees to set up the account with complete assistance by experts.
Guaranteed Response Time
We assure Least Response Time to respond to the tickets raised by you.
Complete cPanel Server Automation
With Reduce Administration & Increase Productivity you get Best Return on Investment, We offer a Comprehensive suite of Linux Server Technology.
cPanel Certified Professionals
Advanced Server Setups done by cPanel Certified Professionals
- Server Planning & Deployment.
- Remote OS Installation via KVM, iLO, etc.
- Disk Partitioning, Disk Slicing.
- cPanel Installation Configuration.
- DNS Setup Configuration.
- Services Configuration & Implementation.
- Software Installations & Upgradations.
- Cluster Configurations.
- Mail Server Setup & Configurations(EXIM).
- Database Server Setup
- Basic Database Administration
- SSL Configuration & Installation.
- Backup Planning for Disaster Recovery.
- Installation & Optimizing Firewall.
Performance Tuning & Optimization
Our Tech Support team provides Round-the-clock Server Administration for Server Configuration, Deployment, Monitoring, Optimization and Best Security that wraps us up into a single stop Successful provider.
- Server Hardware Analysis.
- Server Software Analysis.
- System Health Tweaks.
- Load Management.
- Optimizing Web Server Performance.
- Reverse Proxy Server Optimization.
- Apache, Nginx Optimization.
- Litespeed Tweaks.
- PHP Optimization.
- Cache Software’s.
- MySQL Optimization.
- Website Speed Improvements tips.
- Log Management.
Smart Server Migration & Quick Response Time
Be it new or existing migrations, Our team performs smart and quick migrations with backup and database restorations from secondary backup disks.
- Superfluous cPanel to cPanel Migration capabilities with WHM Transfer.
- cPanel crash Drive Recovery.
- Server to Server Migration with rsync Command.
- Full cPanel Server Restoration.
- Migration Data limitation of 100GB only.
- Additional Charges applied for Migrations above 100GB.
- Root Access mandatory for Migrations.
- Extra Migration Support(Paid)*
- cPanel Reseller Migration to cPanel server.
- Cross-Platform Migrations like plesk to cPanel, cPanel to plesk, etc.
- Within 60 minute initial Response for Support Tickets.
- 24-hours Resolution Time Assured.
There is No Setup Fee, No Term Contract, No Hidden Fees with 15 Days Money Back Guarantee, You can’t go wrong here. Its simply FAST Support with complete value for money. The Best Deal comes here with 20% Discounts for additional cPanel servers, All you need to do is contact our sales department at [email protected] for the PROMO CODE.